Contract DIR-CPO-4704
State of Texas: Department of Information Resources (DIR)
NEC Corporation of America (NEC) is a leading technology integrator that provides Solutions for Society with a special focus on safety, security and efficiency. With over 50 years of experience working with federal, state and local law enforcement agencies nationwide we are pleased to strengthen this commitment by helping state and local law enforcement agencies within the State of Texas protect their communities by enhancing their efficiency and effectiveness with our advanced and highly accurate identification matching technologies.
In addition, NEC is the MBIS solution provider for the State of Texas Department of Public Safety which includes a repository for fingerprint, palm, and facial images which can be quickly and securely searched for investigative identification and authentication purposes. The devices listed in the Texas DIR contract work seamlessly with the State’s NEC system to allow local law enforcement agencies instant access to search the State’s massive repository of images.
Contract DIR-CPO-4704
NEC is pleased to offer its communications, collaboration, contact center and identity management solutions and maintenance and support services to Texas state and local government entities under its Texas Department of Information Resources (DIR) Hub Subcontracting Plan (HSP).
For additional information about DIR’s Contracts Program, please refer to the DIR Cooperative Contracts Program.
NEC Offerings
Communications Platforms
UNIVERGE® SV9500
With the choice of a full redundancy appliance server, enterprise server, virtualized software and centralized, distributed, private and hybrid cloud infrastructure, the SV9500 supports a broad range of voice, unified messaging, voicemail and unified communications applications and services through an easy-to-use unified communications system. Explore Further
UNIVERGE® Business ConneCT
Developed for NEC’s SV9000 Series communications platforms, Business ConneCT is an all-in-one employee, operator and contact center unified communications suite that adds call control, presence, voicemail, operator and directory services as well as a comprehensive omni-channel contact center to NEC’s communications servers. Explore Further
Support Applications
UNIVERGE® MA4000 Management System
This web-based solution provides an agile approach to maintaining NEC communications platforms with secure anywhere, anytime access and performance wizard-based maintenance functions that simplify moves, adds and changes.
Enterprise ACD Call Routing
Distributed call routing for customized directing of calls based on call agent availability, skill set as well as call traffic for improved management and response time.
Global Navigator
Provides real-time contact center data through a visual desktop interface that can be accessed from anywhere providing customized insight into contact center agent performance and productivity through call activity tracking and reporting.
Interactive Voice Response
An automated telephony system that interacts with callers, gathers information and routes calls to the appropriate recipients to quickly lead a caller to the most relevant agent or resource available without the need of call agent interaction or assistance.
Controllers & Gateways
Providing interoperability, security and quality assurance required to connect all NEC enterprise communications servers with service provider networks.
NEC Meeting Center
Provides a suite of applications including audio conferencing, web collaboration, predefined dial-out conferencing and mass notification from all NEC communications platforms for real-time sharing of information and improved support services.
UNIVERGE® 3C
A complete software-based unified communications and collaboration solution that delivers a fully functional IP-PBX along with a complete set of voice features and unified communications and collaboration applications.
UNIVERGE® UM4730
By combining voice mail, automated attendant, text-to-speech and notification into a completely integrated business solution, the UM4730 provides fully integrated messaging and a user-configurable mailbox so messages are directed into one inbox that can be configured and controlled based on user preferences.
UNIVERGE® UM8700
Deployable in server-based, client-based and secure/simplified architecture, UM8700 is a suite of unified communications applications with a single administration interface for voice, speech, unified messaging and faxing while providing the convenience of message retrieval from any location using whichever device is most convenient.
Devices
Phones
A suite of highly intuitive and feature-rich desktop telephones and handset wireless phones – including accessories – that support greater responsiveness, on-site accessibility and connectivity.
Visitor Management
NEC NeoScan 45® is a mobile fingerprint collection device the delivers forensic quality images for all fingerprint captures for quick and accurate identification of individuals while NEC SmartScan™ provides a modern and intuitive record creation process that minimizes errors and provides the flexibility, reliability and speed that applicant and background processes require.
Support Services
A collection of maintenance, upgrades and licenses to support NEC unified messaging solutions.
How to Order
- For product and pricing information, visit the NEC Corporation of America website or contact Bob Dollahan at (630) 347-2720.
- Generate a purchase order made payable to NEC Corporation of America and you must reference the DIR Contract Number DIR-CPO-4704 on your purchase order.
- Email your purchase order and quote form to your designated vendor sales representative.
Important Requirement
NEC’s vendor contract number – Contract DIR-CPO-4704 – must be referenced when obtaining a quote or placing a purchase order.
Solution Warranty & Return Policies
Please contact your designated vendor sales representative for questions regarding Solution Warranty.